- Time Frame
- Returns requests must be made within a specific period, often within 14 days from the date of delivery.
- Condition of Items
- Items must be returned in their original condition — unworn, unwashed, with all tags attached.
- Proof of Purchase
- A receipt or order confirmation is required to process any exchange.
- Non-Returnable Items
- Certain items may be non-returnable, such as final sale products or personalized custom pieces.
- Returns
- Returns are not provided as cash or store credit; instead, returns are accepted only as exchanges for shirts of equal value. Customers are responsible for return shipping costs unless the item is defective or damaged.
- Return Shipping Costs
- Return shipping may be the responsibility of the customer unless the return is due to a defect or error on the brand’s part.
- Defective or Damaged Items
- If items arrive defective or damaged, customers should contact support within a short time frame (within 14 days) for a replacement.
- Processing Time
- Returns may take a certain number of business days (3-5 days) to process after the request return.